Privacy Policy

Effective Date: July 1, 2026

Information We Collect

We collect personal details (name, email, ID) required for KYC compliance and shipping. Payment information is processed securely through third-party encrypted gateways.

How We Use Your Information

Your data is used to process orders, comply with financial regulations, and improve our services. We never sell your personal information to third parties.

Information Sharing

We share data only with essential partners: couriers for delivery and regulatory authorities for AML/KYC requirements as mandated by UAE law.

Cookies & Tracking

We use cookies to maintain your session and analyze website traffic. You can manage cookie preferences through your browser settings.

Data Security

We implement industry-standard 256-bit encryption and physical security measures to protect your data from unauthorized access.

Your Rights

You have the right to access, correct, or request deletion of your data. Contact our compliance officer for any data-related requests.

Contact Us

For any privacy-related questions, please email privacy@genuinegold.com or visit our headquarters in Deira, Dubai.